Appeals for Cody Chat

Appeals is a web application which interfaces with CodyChat in the background to enable your users who were muted, kicked or banned to have the ability to speak out if they feel the action was not deserved.
Your staff will have the ability to review any and all appeals and staff decisions are final.
Users can submit rank change requests, mute appeals, kick appeals and ban appeals. Users can see their appeal status and latest update from staff as it becomes available. Screenshots are below.

Download Appeals for free

Gallery

Please take a look at our Appeals app below

F.A.Q

How does it work?

You must have CodyChat V4 or higher for the Appeals application to work. Users cannot submit appeals more than once, unless their last appeal of the same type was approved.
This prevents users flooding the application with loads of appeals.
If a staff member is actioned, they are locked out of the admin panel of Appeals until all actions against them are lifted.
Staff can only respond to an appeal they have assigned themselves to, only 1 member of staff may assign themself to an appeal, to prevent duplication.

Do notifications work?

Currently, there is no notification system but we are looking to implement this in future updates.

Can I change permissions of the Appeals App?

Yes! Details on how to do this are included in the functions.php file under the system folder.

How many databases in total are needed?

In total, 2 databases are needed. x1 for your CodyChat system, x1 for Appeals. Appeals will interact with both databases.

I've customised my rank system, will this work on my chat?

Absoloutely! Appeals will integrate with the rank system of your chat, however will not interact with the permission level - you need to set this yourself.

How technical do I need to be to install Appeals?

You'll need basic understanding of database systems to create a user and database for Appeals. You'll also need to understand your chat file structure and know how to make backups of your site reguarly.

Appeals API

There are plans for an API system to work with your Appeals install.
Currently, AppealsAPI is used for detecting if an update is available and providing details about the update.
There are bigger plans for the API system which will require an API key - details are to follow in the coming updates about this, so keep your eyes peeled!