Privacy policy

Our Policy

When you create an account on this chat site, some details will be requested, such as your name and email. These details are stored on our servers and backed up regularly - this is to provide additional security, so we don't lose your data. All backups are encrypted with the Windows BitLocker service and very secure passwords, just for added security to the backup files. Your information is stored but never shared with any third party.
We use cookies to store your session data. These cookies may be personally identifiable to determine your user session. You may clear your cookies at any time.
Your email address, if provided, may be used to contact you if there are any important announcements regarding your account. The email will not be disclosed to anyone and the “to” section of the received email and will either be addressed to “undisclosed recipients” or “reece.mccaskill@accessremote.uk” - this is done in the event we need to send out mass emails, in order to prevent your email address being disclosed to other members.
All chat logs are stored on our server(s) for access at a later date. You may clear your room or private messaging by typing /clear.

Data removal is permitted, as long both of the following conditions are valid:
- Your account must be in good standing (not muted, not kicked, not banned).
- You have selected “Delete Account” in your account settings.

We will keep your data on record if your account is banned, kicked or muted to prevent abuse of our systems. We will remove banned account data after 1 year [if requested].
If your account is kicked (suspended) and it lasts more than 7 days, we reserve the right to cancel your account removal request and keep your data on file. Once your account suspension is lifted, you may request data removal again from your profile.
Should your account be suspended for less than 7 days, your account removal request will be processed as normal.